Legal
Privacy Policy
How we collect, use, and protect your information across NGPage's website builder, business directory, and related services.
Last updated: September 17, 2026
1. Introduction
This Privacy Policy explains how NGPAGE DOTCOM LIMITED ("NGPage," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use ngpage.com, our website builder, business directory, and related services (collectively, the "Services").
By using the Services, you consent to the practices described in this Policy. If you do not agree with this Policy, please discontinue use of the Services.
2. Information We Collect
We collect the following categories of information:
- Account information — name, username, email address, phone number, and password (stored securely, never in plain text)
- Business & listing information — business name, description, category, address, and contact details you submit to the directory or website builder
- Payment information — billing details processed via our third-party payment providers; we do not store full card numbers on our servers
- Usage data — pages visited, features used, device type, browser, IP address, and approximate location, collected via cookies and analytics tools
- Communications — messages you send us via email, WhatsApp, contact forms, or support channels
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account and provide the Services
- Publish and display your website or directory listing as you configure it
- Process payments and send billing-related communications
- Respond to support requests and communicate service updates
- Improve, secure, and monitor the performance of our platform
- Send marketing communications, where you have opted in, which you may unsubscribe from at any time
- Comply with legal obligations and enforce our Terms & Conditions
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to keep you signed in, remember your preferences, and understand how the Services are used. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of the Services.
5. How We Share Your Information
We do not sell your personal data. We may share information with:
- Service providers who help us operate the platform, such as hosting, payment processing, analytics, and customer support tools, under confidentiality obligations
- Other users, where you choose to publish information publicly — for example, a business directory listing or a public website
- Legal & regulatory authorities, where required by law, court order, or to protect the rights, safety, or property of NGPage, our users, or the public
- A successor entity, in the event of a merger, acquisition, or sale of assets, subject to this Policy or a comparable one
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Services. If you close your account, we may retain certain information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We implement reasonable technical and organizational measures — including encryption in transit, access controls, and secure password hashing — to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or update the personal information we hold about you
- Request deletion of your account and associated personal data
- Object to or restrict certain processing of your data
- Withdraw consent to marketing communications at any time
- Request a copy of your data in a portable format
9. Children's Privacy
The Services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
As NGPage may use service providers located outside Nigeria, your information may be transferred to and processed in other countries. Where this occurs, we take steps to ensure appropriate safeguards are in place consistent with applicable data protection law, including the Nigeria Data Protection Act.
11. Third-Party Links
The Services may contain links to third-party websites, including business websites built or listed through NGPage. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their own privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated via the platform or by email, and the "Last updated" date above will be revised accordingly.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your rights, please reach out to us: